Policies​

  • As of April 1, 2021 We now require all pets to maintain a schedule of 16 weeks( 4 months) or less. This includes both dogs and cats
  • Extra Large Coated dogs are required to maintain an 8 week or less schedule.
  • We do not groom pregnant pets, we ask that if your female is in the height of their heat we are informed in advance 
  • We quote 3-4 hours for all dog grooming services and 30-60 mins for all cat grooming services
  • Nail trims must now be booked strictly by appointment, please call the salon to schedule 
  • All dogs are required to enter the salon on leash and cats to be safely secured in a carrier
  • Cancellations with less than 24 hours notice or no-shows are subject to a 50% charge of grooming services. If canceling for a tuesday appointment we must be notified by 3pm on the Saturday prior as we are closed Sundays and Mondays; messages will not be checked other than during business hours
  • It is recommended that all pets have their vaccinations and that dogs have parasite (flea, lice, and tick) prevention regularly
  • Fleas, Lice or Ticks found on a pet requires immediate pickup, grooming fees paid and additional cleanup fees charged as it would require us to reschedule full grooming days 
  • We do not allow pets to roam freely in the salon, all pets are kenneled for their safety and we do not allow for direct contact with one another unless they are from the same household